When you book an appointment with Ilashbrow, we set that time and stylist aside just for you. In order to secure your appointment, we require all clients book online with card confirmation..
We require a minimum of 24hrs notice if you wish to cancel or re-schedule your appointment or 10% if cancelled within 24hours & 30% charged if no show.
If you are using Voucher for the treatment, NO charge on your card when you provide security code of gift voucher.
*If a cancellation is made with more than 24 hours notice, no charge applied.
*If a cancellation is made with less than 24 hours noticed, 20% of the total appointment value as a late cancellation fee.
*If you simply do not show up to a booked appointment, 100% of the total appointment value will be charged.
*If a booking is held with Gift voucher, and has a late cancellation or no-show, 100% is forfeited.
We hope you understand and respect our deposit and cancellation policy.
Booking an appointment is acknowledgement of this cancellation policy.